Troubleshooting

Health and wellness can be easily managed with Sanford Health Plan’s online wellness portal. Visit MyChart to get started. With our local and regional healthcare partners, Sanford Health is committed to building strong relationships. On this page you’ll find healthcare professional resources.My Sanford Chart gives patients personalized and secure online access to portions of their medical and health insurance records.

My-Stanford-Chart

Neither your username nor password can be used as an activation code. You need this code only the first time to verify your identity. Once your code expires, you will no longer be able to use it.

Solution To Login Issues

The troubleshooting guide is rarely needed by users, but there are times when it may be necessary. Let’s take a closer look at it now.

  • Make sure your internet connection is active and reliable beforehand. Failure to do so can result in timeouts.
  • Check your details to make sure they are correct. Use the password display option if available. Ensure that your password cannot be seen by anyone.
  • Be sure that the CAPS LOCK key is not engaged.
  • If you are still unable to access the site, clear your cache and cookies. Our instructions on how to do this are available below for the most commonly used browsers.
  • The fifth step entails disabling any virtual private networks (VPNs) you are using. Certain countries and IP addresses are blocked on some websites.
  • You may have forgotten your password if you are not using a VPN and you have a good connection. You can recover your password by clicking here.
  • If you still have trouble accessing your account, please feel free to contact us. It will be our pleasure to assist you.

However, you cannot log into the official portal and contact customer service or can visit the nearby office.